Shipping Policy
Last updated: 20 September 2026
This Shipping Policy explains how we process, dispatch, and deliver orders placed on the Enchanted Energy Store website. All orders are shipped through Shiprocket, our courier partner.
1. Dispatch Time
Orders are generally dispatched within 10 working days from the date of order confirmation.
2. Delivery Time
Once shipped, orders are generally delivered within 3–4 days, depending on the delivery location and courier service.
3. Possible Delays
Delivery timelines may occasionally be affected by holidays, weather, courier delays, or other unforeseen circumstances.
4. Order Updates
Customers will receive shipping/order updates through the contact details provided during checkout.
5. Shipping Address
Please ensure that the shipping address and contact details provided are accurate to avoid delivery issues.
6. Shipping Charges
Free shipping applies on orders above ₹499. A flat shipping charge of ₹49 applies to orders below ₹499, calculated automatically at checkout.
Contact Us
For any shipping-related questions or to report a delayed order, please contact us at enchantedenergystore@gmail.com.