Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.

We accept returns within 7 days of delivery for unused items in original packaging. Please see our Cancellation & Refund Policy for full details.

Once your order ships, you will receive a tracking link by email. You can also check order status by contacting our support team.

Yes, all our crystals and stones are natural, ethically sourced, and traditionally associated with the properties listed on each product page.

Our products are traditionally associated with certain energies and are intended for mindful, intentional use. They are not a substitute for medical treatment or professional advice.

Common traditional methods include moonlight, sound (such as a singing bowl), or smoke cleansing. See our guide on cleansing and caring for crystals for more detail.

Yes, visit our Custom Bracelet page to build a bracelet with the stones and intentions you choose.

We accept all major credit/debit cards and other payment methods shown at checkout.

Currently we ship within the regions listed at checkout. Contact our support team if you have a specific destination in mind.

You can reach us anytime through our Contact Us page or by emailing enchantedenergystore@gmail.com.